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Get in
Touch
Have a question, feedback, or want to learn more about Simbound? Drop us a message and our team will get back to you promptly.
Common
Questions
Quick answers to the questions we hear most often.
How quickly will I get a response?
We typically respond within 48 hours. For immediate assistance, feel free to call us during European business hours (CET).
Can I schedule a live demo?
Absolutely! Use our Request a Demo page to schedule a personalized 30-minute walkthrough. We'll show you how Simbound works with your specific course objectives and student needs.
What if I need technical support?
For technical issues, email us at info@simbound.com with a description of the problem and any relevant screenshots. Our support team handles technical requests with priority and typically resolves issues within 24–48 hours.
I'm a student — can I contact you directly?
Of course! Students are welcome to reach out with questions about the platform, their simulation experience, or general inquiries. For course-specific questions (grades, deadlines), we recommend contacting your instructor first.