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Updated Account, Billing & Plans How can I request a refund? You have the right to request a refund until you complete your first simulation round. Find out how to check if a refund can be issued, how long it takes, and how to submit. Read guide
Troubleshooting & Support Why can't I Submit New Decisions? With decision-making scheduled to begin at a later time you will need to wait before entering new simulation decisions. Learn why this happens and how to get ready for when it opens. Updated 2026-07-03 Course & Instructor Management Course Setup Guide: From Creation to Student Enrollment This guide will walk you through each course creation step—from creating your instructor account to getting participants in. Updated 2026-06-04 Account, Billing & Plans Pricing Plans for Individuals Choose the Plan That Fits You Whether you're simply exploring or committed to mastering digital marketing, we have a plan for you. Start for Free, learn at your own pace with the Study plan, or build a Custom plan tailored to your goals. Choorse Monthly or Yearly billing with a Pay-As-You-Go option. Updated 2026-06-03 Simulations & Modules How do I restart a simulation round? Restarting a round allows saving new decisions for a previously closed round and obtaining different results. Here is how you can do this. Updated 2026-06-03 Getting Started Join A Simbound Course with An Existing Account If you have signed up by mistake to the wrong course or have completed a Simbound course and would want to join a new one, there are two methods available. You will not need to create a new account. Updated 2026-06-03 Best Practices How do I publish my simulation results to MarketingSquads.com? Get proof of your learning and achievements with the Simbound credential. Updated 2026-06-03
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